Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Getting Ready
- Check your internet connection and device compatibility with the casino’s platform.
- Have a valid email address and phone number ready for verification.
- Prepare a government-issued ID (passport or driver’s license) for KYC checks.
- Decide on a payment method: credit/debit card, e-wallet, or bank transfer.
- Set a deposit limit based on your budget — never chase losses.
- Read the bonus terms, especially wagering requirements and game restrictions.
Step-by-Step Sign-Up
- Visit the official website SpinPalace and click the « Sign Up » button.
- Fill in your personal details: name, date of birth, address, phone, and email.
- Create a unique username and a strong password (mix of letters, numbers, symbols).
- Select your preferred currency and confirm you are over 18.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link and click it to activate your account.
- Log in for the first time and optionally set up two-factor authentication (2FA).
How Wagering Works
Wagering requirements (WR) determine how many times you must play through a bonus before withdrawing winnings. For example, a 100% match bonus up to €200 with 35x WR on bonus + deposit means:
- Deposit: €100 → Bonus: €100 → Total balance: €200
- Wagering requirement: 35 × (€100 deposit + €100 bonus) = 35 × €200 = €7,000
You must place bets totaling €7,000 before any withdrawal. If the game contributes only 20% (e.g., table games), then €1 bet counts as €0.20. To clear the €7,000 requirement with 20% contribution, you need to bet €7,000 / 0.20 = €35,000. Slot games usually contribute 100%, making them the fastest way to meet WR.
Formula: Required turnover = (Deposit + Bonus) × Wagering Multiple. Always check the contribution percentages for each game category before playing.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 3–5 business days | None |
| Skrill | Instant | 24 hours | None |
| Neteller | Instant | 24 hours | None |
| Bank Transfer | 1–3 days | 5–7 business days | May apply |
| Paysafecard | Instant | N/A (deposit only) | None |
Important: Use the same method for deposits and withdrawals when possible to avoid verification delays.
Safety & Licensing
Spin Palace operates under a license from the Malta Gaming Authority (MGA), one of the most respected regulators. The casino uses SSL encryption to protect data and undergoes regular audits by independent testing labs like eCOGRA. Note: Always verify the license number on the regulator’s official website. If playing from a jurisdiction where the casino holds a different license, winnings may be subject to local taxes — consult a tax advisor.
See this video for more on casino security:
Support Guide
- Forgotten password: Click « Forgot Password » on the login page and follow the email link to reset.
- Bonus not credited: Check the bonus code was entered correctly. If not, contact live chat with your deposit receipt.
- Withdrawal pending: Ensure all documents are uploaded for KYC. Pending status can take up to 48 hours.
- Game not loading: Clear browser cache or try a different browser. If using the PWA, refresh the app.
- Account locked: This usually happens after multiple failed logins. Contact support via email to unlock.
Insider Advice
For the best return-to-player (RTP), focus on video slots from providers like NetEnt or Microgaming, which often have RTPs above 96%. Blackjack and baccarat also offer low house edges if you play basic strategy. Avoid keno and most scratch cards, as their RTP can drop below 90%. Always check the game info page for exact RTP before playing.
Quick Answers
What is the minimum deposit at this casino?
The minimum deposit is typically €10, though some methods may require higher amounts.
How long do withdrawals take?
E-wallet withdrawals are usually processed within 24 hours, while credit cards and bank transfers take 3–7 business days.
Is there a mobile app?
The casino offers a mobile-optimized website and a progressive web app (PWA) that can be added to your home screen from the browser.
Can I play for free?
Yes, most games are available in demo mode without registration, allowing you to test them risk-free.
What currencies are accepted?
You can deposit in EUR, USD, GBP, CAD, AUD, and several other currencies.
How do I verify my account?
Submit a copy of your ID, a recent utility bill, and proof of payment method (e.g., card photo or e-wallet screenshot).
Are there country restrictions?
Players from certain jurisdictions, including the US, UK, and France, may not be able to open an account. Check the terms for the full list.
Can I set deposit limits?
Yes, under the responsible gambling section you can set daily, weekly, or monthly deposit limits.
What happens if I close my account?
You can request permanent self-exclusion via support. Any remaining balance will be refunded after verification.
This guide covers the essentials for a smooth start at any online casino. Always gamble responsibly and treat bonuses as entertainment, not a guaranteed profit.